Casey's Reviews

Based on 89 customer reviews from our shopper community, Casey's's overall rating is 2.47 out of 5 stars and 47% of reviewers recommend this brand, which indicates that this brand is not as good as expected by most customers.

2.5

89 Reviews

Overall Rating

5 Stars

12

4 Stars

20

3 Stars

10

2 Stars

3

1 Star

44

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (89)
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orangecat796
May 01, 2023
"Best pizza 🍕"
After many years of ordering pizza from Casey’s, this order and location has taken my #1 spot of interest. The pizza’s were cooked to perfection and I enjoyed every bit of it. Thank you guys
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martinfoch4
April 24, 2023
"Burnt pizza, missing sauce, ignored me"
I made order for Pizza, wings, and sauce for the wings. I received the pizza burnt and when I asked the delivery person if I had the sauce she said yes and it wasn't there. The food was cold and had missing toppings as well I was so disappointed. I tried contacting Casey's customer service and they never got back to me. It's too bad bc I would have given them another chance.
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PaulaPierce
April 16, 2023
"Don't order there taco pizza there…"
Don't order there taco pizza there nasty since they change to the refried beans and saulsa to being premaid the pizza doesn't even like the old taco pizza
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Rebecca.Rogers
March 31, 2023
"Okmulgee Hood stop 4095"
Dont let your brake fall off AND ROTOR BREAK on their property by lake road and if you do don't go to sleep a member of thier team NOT MANAGER WILL HAVE it towed hadn't even sit there 6 hours in the middle of the night... Private property blah blah how about being a good person you never know what people are going through! Believe me I carry it well.. You think I wanted to leave MY TRUCK up the road? Crap happens I can't control!! oh wait the assistant manager knew I was coming back for it... And it still got towed. THIS IS NOT COOL.
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organicduck885
March 08, 2023
"Thank you to the owner of Dixon Ave…"
Thank you to the owner of Dixon Ave Casey's in Rock Falls IL. The food has been my favorite here in Rock Falls Lol 😆 even when my my x wife was working at the old route 30 she would go there for me sometimes. Your delivery driver earned his $5 tip tonight.
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angrycat551
March 04, 2023
"Steve Rhodes is worthless"
So for a " family business " they have no respect for customers. Steve Rhodes is a worthless district manager. He does not call customers back and does not want to hear problems.
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AlexaHarper
March 02, 2023
"We were just at Casey's in Mitchell- I…"
We were just at Casey's in Mitchell- I have never received such rude service from an employee. His name was Hunter. He was extremely rude and wouldn't make any eye contact even though we were friendly. He said he was having a bad day because of customers. Casey's is one of our "go to" places no matter where we travel. If this was my employee I would have strong words with him regarding his customer service skills. We are pretty easy going people but his attitude was just horrible. Just the fast that I felt the need to write something to you regarding him, should make it clear. He needs some better training. After we left, he got on his phone and was checking people out as he was on his phone. Just terrible
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KellyHowell
February 19, 2023
"Casey’s I’m Andover Mn"
Casey’s in Andover Mn. Why does it seem that Casey’s is always on the verge of bankruptcy? The pumps are always down. The only thing I can say positive, is that the store is generally clean.
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JamieLittle
February 17, 2023
"Any Place BUT Casey's!"
Right before Christmas 2022, I was in Iowa when they had the bitter cold weather. Had to stop and get a little gas just so I knew we wouldn't run out. Stopped at a Casey's in Pella. Because of the bitter cold, I had to try three pumps before I got one that worked. Just put in a little, as I was froze! The pump price was working, but it was dispensing no fuel! I got back in the car, started it and my gas gauge did not move one bit! Still said I only had 15 miles of range left. Too cold to get out of car and go in store, so I e-mailed Casey's corporate telling them of my experience. I've heard nothing from them.
Incident #2. I turned my rewards points into Casey's cash as we were planning a trip and figured we could stop at any Casey's we saw while traveling. Well, before we left, found out I had some skin cancer that needed removed. So, trip was canceled for 6 weeks. We finally got to travel and the first Casey's we stopped at, we went inside and bought a couple of things. When it rang up I asked about my Casey's cash and was told I didn't have any.
So I lost about $5.
I AM DONE WITH CASEY'S!
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Sherrideis
January 14, 2023
"I stopped into the Casey's and Carroll…"
I stopped into the Casey's and Carroll Iowa the first one. No prices on anything. They raised Arizona Tea 50% more than what it everybody else sells it for. I've gotten their hamburgers before. Today I'm charged $5.49 for nasty hamburger. There's a line of eight people going one after another. And the young lady saw one of her friends and she waved him up. Casey stores all of them are the worst in the world. I don't know how people can continue going there when their prices are higher than everybody else's. I hope they fall off the stock market and their business plummet because they're worse than any mafia plan in the world.
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shaylabrookeh
January 08, 2023
"The Casey’s on 72nd Harrison has got be…"
The Casey’s on 72nd Harrison has got be the worst pizza I have ever ate at Casey’s! Store dirty, can’t get receipts at the pumps, a bad atmosphere! Your Casey’s on 60th and F St is horrible! My company spends a lot on fuel in our company trucks, I stopped going there because employees on the phones when you are standing at the counter, music real loud where you can’t think, no receipts at the pumps. I have taking my business to Kum n Go! I recommended to my co workers to do the same!
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RoseStanley
December 25, 2022
"Albion"
Albion, IL 62806
If I could give this zero stars I would! first off let's talk about the main manager. He is literally the worst person you'll ever meet. He's rude doesn't care about his customers or his employees. Puts on a good show when his bosses are there and yells at his employees even with customers present. The food will literally be in the warmers for hours, looks dry and crusty. The only saving grace is the night shift they at least have nice workers on that shift and have a consistent flow of new food! Especially the blue haired girl that typically checks people out at night, she is so nice and has a bubbly personality and she is fast and efficient. Overall 0 out of 5 for morning and noon shift and I give a 4 out of 5 stars for night shift.
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goldenelephant263
December 05, 2022
"This is the worst company a decent…"
This is the worst company a decent person would ever want to work for. They lie and never follow through with promises you are given when hired. Management is so sad including but not limited to the district manager. They use people till they have burned them then toss them away like yesterday's trash. Unless you want to end up depressed and on medication this jobs not for you
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orangekoala325
October 12, 2022
"I had a pending interview in person"
I had a pending interview in person
and then the bot came through and said I was disqualified for wanting to interview in person. I was told ONLY filming was acceptable after I was supposedly allowed to opt for a real meeting. LOL!!! No way to call and ask for clarification. But there's a nice lake by our local Casey's and I love the water there while I eat my food NOT purchased at Casey's. Haven't been thrown out yet. Yea!!!
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angrysnake956
October 03, 2022
"I find it hard to believe you guys…"
I find it hard to believe you guys cannot keep Creamer or sugar on hand. I mean do we need to figure out how to start bringing our own to the stores because you guys can never seem to have enough of them I mean you guys aren't the cheapest place in town.

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